Victoria works as a coach, strategic adviser, convenor for, and companion to those who seek to create lasting change, in themselves, in their teams and networks, in the organisation as a whole, or in the system in which the organisation plays a part.
She left NatWest in 1997 to set up a radical new multi-disciplinary practice, specialising in knowledge, narrative, knowledge networks and cultural transformation.
Before acting as Chief Knowledge Officer at NatWest Markets, Victoria acted as Chief Operating Officer, Capital Markets, and Managing Director, Global Futures. She joined NatWest from the London International Futures Exchange working as head of R&D, education and statistics, as well as working with Exchange members, and with regulators internationally to change the tax and regulatory regime for index futures and options, and, among other things, to provide a robust response to regulatory enquiry into the role of index futures and options in the market crash of 1987. A 20+ year portfolio includes work in the public, private, not for profit and cultural sectors, with development banks and agencies, financial institutions, government agencies and departments, regulators, international manufacturing and pharmaceutical companies, academic institutions and museums.
Victoria is internationally recognised as being at the forward edge of thinking and practice in knowledge management, communities of practice, narrative research, technology-enabled collaborative and storytelling approaches to complex organisational challenges and transformation.
She plays oboe and cor in amateur music ensembles and volunteers in a local authority bereavement befriending service.