Research Library

2012 Study Tour Report: The Future of Do-It-Yourself Technology

Our 2012 Study Tour focused on The Future of Do-It-Yourself Technology. This topic arose from our work on the previous study tour topic, Preparing for a Post-PC World, and our earlier report The Future of Retained IT – Repositioned at the Front of the Firm.  

In that report, we describe three models by which Enterprise IT can look forward and add value. One is the Do-It-Yourself model, where IT’s key role is to deploy the platforms, agents and clean data for employees to use to meet their own information needs in the ways they choose to suit themselves.

This report summarizes what we heard on the tour, and the actions and lessons delegates took away to enable their organizations to better prepare for the onset of the future of DIY Technology.

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AUTHORS

Simon Wardley
Researcher
Simon Wardley, based in the UK, is a Researcher for Leading Edge Forum and the lead practitioner for Wardley Maps advisory service helping clients anticipate market and ecosystem developments. Simon’s focus is on the intersection of IT strategy and new technologies, and he is the author of multiple reports including Clash of the Titans – Will China Dethrone Silicon Valley?  where he assesses the hi-tech challenge from China and what this means to the future of global technology industry competition. His previous research covers topics including Of Wonders and Disruption,  The Future is More Predictable Than You Think - A Workbook for Value Chain Mapping, Beware of Geeks Bearing Gifts: Strategies for an Increasingly Open Economy, Learning from Web 2.0 and A Lifecycle Approach to Cloud Computing. Simon is a seasoned executive who has spent the last 15 years defining future IT strategies for companies in the FMCG, Retail and IT industries.  From Canon’s early leadership in the cloud computing space in 2005 to Ubuntu’s recent dominance as the #1 Cloud operating system. As a geneticist with a love of mathematics and a fascination in economics, Simon has always found himself dealing with complex systems, whether it’s in behavioural patterns, environmental risks of chemical pollution, developing novel computer systems or managing companies.  He is a passionate advocate and researcher in the fields of open source, commoditization, innovation, organizational structure and cybernetics. Simon is a regular presenter at conferences worldwide, and has been voted as one of the UK's top 50 most influential people in IT in recent Computer Weekly polls.    
Adrian Seccombe
Research Associate
Adrian Seccombe, based in the UK, is a Research Associate for Leading Edge Forum.  Adrian's focus is on the future of security and mobility, and on managing information as an asset including identity, risk, governance and compliance considerations. Having retired from his role as the Chief Information Security Officer and Senior Enterprise Architect at Indianapolis-based pharmaceutical company Eli Lilly, Adrian lectured at Surrey University on the subjects of Information Asset Management and Information Security.  Adrian is an IT visionary with extensive knowledge and practical experience in various IT, Security, and Strategy & Quality Management positions in the UK, France and the US.  He was named Information Security Person of the Year (Europe) in 2010 by SC Magazine, and was recognized for his role in the leadership of the Jericho Forum during its decade of Deperimeterization. Adrian joined Lilly as a Telecoms Analyst in 1980.  As Manager of Telecom & Technology Development, Adrian relocated to Lilly headquarters in Indianapolis.  Following four years in various management positions, including IT Strategy Manager, he moved to become the IT Director for Lilly in France.  On returning to the UK, Adrian took responsibility for the Lilly IT infrastructure of Europe, Middle East, Africa, Asia Pacific & Japan.  He then took global responsibility for Lilly Client Computing & Collaboration Services, whilst retaining his responsibility for the EMEA infrastructure.  He then led the development of Lilly’s Information Risk Management processes, and the IT Quality and Security Management teams based around the globe. Adrian holds a Bsc Hons in Electrical and Electronic Engineering from Surrey University and is a trained facilitator.  He served on the Industrial Advisory Board of the University of Surrey Computing Department, was a member of the Board of Management of The Jericho Forum, and serves on the Advisory Board of the Information Security Forum.    
Douglas Neal
Research Fellow
Doug Neal, based in the United States, is a Research Fellow for Leading Edge Forum. Doug's focus is on the intersection of strategy, business operations and technology.     Doug is the author of multiple reports including A Guide to Co-creating Value with Your Customers, authored with Jim Ginsburgh, Lewis Richards and Professor Venkat Ramaswamy from the University of Michigan, Next Generation Consumerization – Co-creating Value with your Customers, The Consumerization Workbook and Preparing for a Post-PC World.   He co-authored the book The Networked Supply Chain:  Applying Breakthrough BPM Technology to Meet Relentless Customer Demands.  Doug’s point of view on consumer privacy was published in Wilson Quarterly, the journal of the Woodrow Wilson International Center for Scholars. Doug has led a number of study tours over recent years on subjects including Dealing with Disruption, The Future of Do-It-Yourself Technology, Mobility, Cloud Computing, Web 2.0 and Green IT. Doug has developed state-of-the-art management and other end-user systems for clients in financial services, manufacturing, healthcare and high-technology companies.  Prior to joining the Leading Edge Forum, Doug worked at two international management consulting firms and founded an organization specializing in systems for executive management. Doug received a BA from Haverford College, conducted special studies at the Ruhr University, and has an ABD from the University of Michigan.

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