NEW Podcast: Leverage the Frozen Middle. Growing Digital Ethics in Practice. Listen here.

NEW Podcast: Leverage the Frozen Middle. Growing Digital Ethics in Practice. Listen here.

Executive Forum

Transforming in Uncertain Times - Executive Forum - Fall 2020

The 2020s are already being shaped by a series of powerful market shocks – not just COVID-19, but also Brexit, the rise of China, climate change, widespread political uncertainties and today’s heightened social justice awareness.  Nations and organizations are experiencing huge pressures as business models are reshaped by these external disruptions.

The 2020s are already being shaped by a series of powerful market shocks – not just COVID-19, but also Brexit, the rise of China, climate change, widespread political uncertainties and today’s heightened social justice awareness.  Nations and organizations are experiencing huge pressures as business models are reshaped by these external disruptions.  

Digital-first is now more of a mandate than a slogan and as all these changes begin to take hold, how will the technology landscape evolve from here?

In this two-part virtual event, LEF researchers, guest executives, and our special guest speaker, Rachel Botsman, Author and Oxford University Trust Fellow, will help clients connect today’s shocks and disruptions to their ongoing operational challenges. 

Part 1 (17 November) - Taking an Outside-in View

We’ll take an outside-in perspective, addressing disruption and the reality of operating in a world with sustained high levels of uncertainty and risk, including the need to establish higher levels of societal trust, increase organizational resiliency, and address the challenge of China. 

Part 2 (18 November) - Bringing it into a Modernization, Transformation Reality

Will examine the implications and challenges to operating models and how we observe organizations preparing themselves to modernize and transform in response.  We will specifically address: how do you anticipate the next wave of technology industrialization, what will be the impact of these dynamics on the next generation Enterprise IT operating model, why is cloud now a business-shaping strategy and, as a leader, what should you be being doing differently to help your organization prepare for all this change?

Taking an Outside-in View

14:00
Welcome & Introduction

Richard Davies, Managing Director, Leading Edge Forum & Dave Reid, Research Programme Director, Leading Edge Forum

14:15
Shock Treatment: What We’ve Learnt & Why Increasing Resilience is Everyone’s Business

Dr Caitlin McDonald, Digital Anthropologist, Leading Edge Forum & Carl Kinson, Chief Architect, DXC Technology

2020 has been a year so full of shocks that calling it unprecedented, unanticipated, or a year like no other is now a cliché. Globally it’s been an extraordinary time and the volatility is unlikely to stop any time soon. This extraordinary time has been the biggest catalyst for digital transformation in recent history. Organizations must now understand which changes have created value and learn to sustain the positive ones permanently. During this session, we will discuss a blueprint for creating options, then using the momentum of rapid response to any type of business shock in order to catalyze wider transformational changes within your business.

15:00
What To Do About China?

David Moschella, Research Fellow, Leading Edge Forum

Covid-19 has been the great disruption of 2020, and climate change is expected to spawn some of the biggest societal disruptions of the 21st century. But China looms as the single most significant global business disruptor over the full course of the 2020s – even more than AI and everything else going on in the digital world.  China is both the worlds’ largest market and the world’s largest supplier;  it is also the West’s toughest business competitor and main military/geopolitical rival.  How should the West respond to this unprecedented four-dimensional challenge?

In this session, David will draw on his recent research to help both large organizations and China policy makers develop a systematic approach to the China challenge, with a particular focus on end-to-end value chain awareness, business transparency and reporting, and the central role of information technology leadership.  Read the full paper here.

15:45
Break

A chance to network

16:15
Guest Keynote: Trust, Risk & Innovation

Rachel Botsman, Author and Trust Fellow, Oxford University

A crisis can make or break long-term relationships with employees and customers. People turn to leaders and companies that connect with their needs and show genuine empathy and integrity.

From over a decade of research and working with Fortune 500 companies, Rachel will inspire you to rethink what trust is and why it matters during times of uncertainty. Through engaging storytelling and clear insights, she’ll reveal how trust really works, and help you to reflect on what needs to change in your organisation to create more trustworthy cultures moving forward.

17:00
Panel Session

Chaired by Richard Davies, with Rachel Botsman, Caitlin McDonald, David Moschella & Carl Kinson

17:45
Summary

Richard Davies, Managing Director, Leading Edge Forum & Dave Reid, Research Programme Director, Leading Edge Forum

Bringing it into a Modernization, Transformation Reality

14:00
Welcome & Review of Part 1

Richard Davies, Managing Director, Leading Edge Forum & Dave Reid, Research Programme Director, Leading Edge Forum

14:30
Operating Models Meet Automation

Chris Surdak, Senior Researcher & Advisor, Leading Edge Forum

Organizations have been reorienting towards Agile, Digital, Cloud, and Data for nearly a decade, with varying degrees of success.  However, the pandemic of 2020 has placed the need for transformation firmly front and center in the minds of organizational leaders the world over.  In rethinking their operating models, these leaders are looking to achieve transformational outcomes through refreshing and realigning their inputs of production. Chris will share early insights from LEF’s forthcoming research on next-generation operating models (NGOM) where we have worked to define the best framework for achieving these results, along with the practices and principles which bring these results to fruition.

15:15
Client Perspective: Learning to Play in the Final Third of the Pitch – Implications for the IT Operating Model

Philippe Mazas, CIO, Mundipharma

Philippe and John will share how they evolved a traditional IT operating model that had effectively delivered savings and improved project delivery to also enable a creative rapid innovation and fast business response capability. This capability proved to be of major business value during the COVID crisis.

The analogy of ‘playing in the final third’ is based on the creative football played in the past by Netherlands and later by Barcelona where a very rigid discipline when playing in the first two thirds of the pitch (the traditional model) enables the same players to instantly adapt and take a more creative and flexible approach in the final third (the rapid response model).

Their story outlines the initial traditional transformation, the subsequent steps taken to build the trust and flexible thinking needed for the creative capability and the positive business outcomes delivered as a result. The story is also underpinned by a strong sense of purpose which unified the organization at a critical time.

16:00
Break

A chance to network

16:30
Elective Sessions: Part 1

Each session will consist of a presentation followed by interactive Q&A to explore the topic. As part of your registration, you will be asked to nominate which session you would like to attend. Please choose from one of the following sessions, which will be repeated in Part 2:

  • The Industrialization of Technology – Simon Wardley, Researcher, Leading Edge Forum
  • Modern Agile – Chris Swan, Fellow, VP, CTO Modern Apps and Cloud Native, DXC Technology
  • Constructing Cloud-Native Business Capabilities – Bill Murray, Senior Researcher & Advisor, Leading Edge Forum

    Cloud is a business differentiating, revenue-generating, IT organization revolutionizing genie, hiding in plain sight. Hyperscalers annually increase their tens of billions of investment in cloud and, relatively, give it away. But we can 'skate to where the puck is going' and intercept them.

    We'll bring findings from LEF's ongoing research into Leveraging the Hyperscalers. You bring an open mind.

  • Enhancing Collaboration in an Uncertain World – Pip Ryan, Client Manager & Victoria Ward, Researcher, Leading Edge Forum

In 2020, established norms changed drastically. It’s now mature working practices, combined with a smarter use of technology in a digital workplace, that will improve collaboration and business performance in today’s landscape.

In this session, we will explore how you choose to reinvent your workplace and working practices together, as individuals, as teams, and in how you meet. We will discuss how to socially contract with colleagues and deconstruct how employees spend time in the digital workplace.

 Some of the questions we will discuss include:

How do I look after myself and my own working routines and presence from day to day?

What has the opportunity of lockdown offered us by way of experience and insight that we might choose to carry forward in remote, face to face and virtual working routines, practices, and mindsets?

How is technology aiding and hindering collaboration and what choices how can we make it our friend?

17:15
Elective Sessions: Part 2

Please choose a second session to explore:

  • The Industrialization of Technology – Simon Wardley, Researcher, Leading Edge Forum
  • Modern Agile – Chris Swan, Fellow, VP, CTO Modern Apps and Cloud Native, DXC Technology
  • Constructing Cloud-Native Business Capabilities – Bill Murray, Senior Researcher & Advisor, Leading Edge Forum

    Cloud is a business differentiating, revenue-generating, IT organization revolutionizing genie, hiding in plain sight. Hyperscalers annually increase their tens of billions of investment in cloud and, relatively, give it away. But we can 'skate to where the puck is going' and intercept them.

    We'll bring findings from LEF's ongoing research into Leveraging the Hyperscalers. You bring an open mind

  • Enhancing Collaboration in an Uncertain World – Pip Ryan, Client Manager & Victoria Ward, Researcher, Leading Edge Forum

    In 2020, established norms changed drastically. It’s now mature working practices, combined with a smarter use of technology in a digital workplace, that will improve collaboration and business performance in today’s landscape.

    In this session, we will explore how you choose to reinvent your workplace and working practices together, as individuals, as teams, and in how you meet. We will discuss how to socially contract with colleagues and deconstruct how employees spend time in the digital workplace.

     Some of the questions we will discuss include:

    How do I look after myself and my own working routines and presence from day to day?

    What has the opportunity of lockdown offered us by way of experience and insight that we might choose to carry forward in remote, face to face and virtual working routines, practices, and mindsets?

    How is technology aiding and hindering collaboration and what choices how can we make it our friend?

18:00
Summary & Close

Richard Davies, Managing Director, Leading Edge Forum & Dave Reid, Research Programme Director, Leading Edge Forum

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