Digital Business Strategies
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CURRENT PROJECT

Embracing ‘the Matrix’ and the Machine Intelligence Era

In recent years, much of our research has stressed how the combination of the cloud, mobile, social/open communities and the overriding importance of the customer’s digital experience is forcing companies to become much more outside-in, as the centre of information technology innovation moves well outside the walls of the firm. 

This report takes this thinking an important step further. What we have labelled ‘the Matrix’ is the synergistic combination of cloud computing and machine intelligence (MI). Taken together, these two rapidly improving capabilities will increasingly be able to perform just about everything that companies and individuals do, and many things that we cannot. 

Business / IT Convergence
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CURRENT PROJECT

Leadership at Every Level – Proven Steps to Improved Business/IT Relationship Management

Our inability to effectively leverage the Business/IT relationship is not a new problem; indeed, organizations have been talking about it for the past 40 years. The creation of the BRM role was designed to address this issue. However, in most cases it has not proved to be an all-purpose remedy.

Consumerization & the IoT
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CURRENT PROJECT

The Field Engineer of the Future – An LEF Xperience Lab Case Study

We have long stressed in our research that the consumerization of information technology is just getting started, and thus the need for double-deep learning continues.  This case study in partnership with National Grid showcases our Xperience Lab and how multiple consumer technologies have been used in NG for business value whilst also improving the digital culture of the firm and nurturing the next generation of double-deep digital leaders.

PREVIOUS PUBLICATIONS

Co-creating Value with Your Customers

Douglas Neal, Jim Ginsburgh, Venkat Ramaswamy

The Consumerization Workbook

Douglas Neal, Jim Ginsburgh, David Reid

Learning from Silicon Valley
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CURRENT PROJECT

The Clash of the Titans

Over the last few years, much of our research has focused on helping clients understand the myths and realities of digital disruption, and mapping the evolving nature of technology-driven companies.

But what if the biggest future disruptions and most important competitive dynamics will not take place between firms and industries, but between nations and cultures?  The IT industry has been dominated by Silicon Valley for so long, that it is hard to imagine otherwise.  But the rapid rise of China makes entirely different scenarios possible.

This report provides many specific Chinese plans, capabilities, companies and initiatives, as we examine the impact of strategic play at a national and global level, and what this means for your organization.

The Changing Nature of Work
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CURRENT PROJECT

The Sharing Organization – Avoiding the Pitfalls of Enterprise Collaboration Initiatives

People working in organizations today have access to a broader set of tools and platforms for working with those inside and outside of the enterprise than ever before.  Yet, while our interactions outside of work are being reshaped by social networks and mobile, there’s little evidence that a similar transformation is happening at scale within larger businesses.  Many internal collaboration projects are considered disappointments or outright failures.