Embracing ‘the Matrix’ and the Machine Intelligence Era
In recent years, much of our research has stressed how the combination of the cloud, mobile, social/open communities and the overriding importance of the customer’s digital experience is forcing companies to become much more outside-in, as the centre of information technology innovation moves well outside the walls of the firm.
This report takes this thinking an important step further. What we have labelled ‘the Matrix’ is the synergistic combination of cloud computing and machine intelligence (MI). Taken together, these two rapidly improving capabilities will increasingly be able to perform just about everything that companies and individuals do, and many things that we cannot.